Shipping Information
At Kneech, we are committed to delivering your orders swiftly and securely. Below you’ll find all the details regarding our shipping process, including delivery times, fees, and tracking.
Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Our team works to ensure that your product reaches you as quickly as possible.
Shipping Fees
- Standard Shipping: Flat-rate shipping for all orders.
- Free Shipping: Available for orders above ₹999.
- Shipping fees will be calculated at checkout based on your location and the weight of the products in your cart.
Delivery Time
- Domestic orders typically take 4-7 business days.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number to track your order in real-time. You can track it on the Track Order Page or directly via the shipping provider’s website.
Shipping Partners
We work with trusted shipping partners like DelhiVery, XpressBees, EKart, ShipRocket, BlueDart and India Post to ensure your products are delivered safely.
Order Issues
If there are any issues with your order such as missing or damaged items, please contact our customer service team at support@kneech.in within 7 days of receiving your package. We will resolve the issue as quickly as possible.
Packaging
We take utmost care in packaging your products securely. Your order will be packaged to ensure it arrives in perfect condition, minimizing any damage during transit.
Lost or Delayed Orders
If your order has not arrived within the expected delivery window, please reach out to us immediately. We will investigate the delay and work with the courier to resolve any issues.
Contact Us
For any further shipping inquiries, please contact us via email at support@kneech.in or connect with us on our Social Media handles.